Open a ticket
Technical, billing or account help for an existing service. Open a ticket in your client area and our team will pick it up.
Open a ticketFriendly UK-based support team
Let's chat. We're here to help
Friendly, UK-based support. Pre-sales question? Send us a message. Need help with a service you already have? Open a support ticket.
Ways to contact us
Email us
Reach the support team at support@cloudcabin.com. We usually reply within a few hours.
Send an emailPre-sales questions
Not sure which plan fits, or thinking of switching? Tell us about your project using the form below.
Send an enquiryPre-sales enquiry
Fill out the form and a member of the team will get in touch. Fields marked with an asterisk are required.
Cloud Cabin Limited
Registered officeSuite A82 James Carter RoadMildenhallSuffolkUnited KingdomIP28 7DEEmail: support@cloudcabin.com
Company number: 16632800
Quick links
- Knowledgebase: guides and how-tos
- Announcements: news and maintenance
- Service status: live system health
- Client area: manage your services
What happens next
From your message to our reply
No ticket numbers to chase and no chatbots. Here is what to expect after you press send.
You send your enquiry
Fill in the form above. A copy lands in your inbox straight away, so you know it arrived.
A person reads it
Your message goes to our UK-based team, who usually reply within a few hours.
You get a clear answer
We recommend a plan, explain the price and, if you are moving from another host, how the migration would work.
Get started
Ready when you are.
Start with a plan, a domain or just a question. We'll take it from there.